Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

We collect personal information, such as your name, contact details, and service history, to provide and improve our services, communicate with you, and fulfill legal obligations. We may also collect non-personal information, such as device information and website usage data, to enhance our services and analyze trends.

We are committed to safeguarding your information and employ security measures to prevent unauthorized access, disclosure, alteration, or destruction of data. We do not sell, rent, or lease your personal information to third parties.

By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us.

SMS Notifications Terms and Conditions

By opting in to receive SMS notifications from Patterson Heating & Air Conditioning, you consent to receive important updates and alerts about our services and products via SMS to the mobile number you provide during registration or purchase.

These SMS notifications may include, but are not limited to:

• Service status updates
• Product promotions
• Delivery notifications
• Account-related information
• Special offers and discounts

Sample Messages:

• "Your HVAC system check is scheduled for [date]. Reply HELP for help, STOP to unsubscribe."
• "Exclusive Patterson HVAC offer just for you! 20% off your next service. Visit [link] for details. Reply STOP to unsubscribe."
• "Reminder: Patterson HVAC maintenance visit is due. Call (704) 375-5591 to schedule. Msg&Data rates may apply. Reply STOP to cancel."

Message frequency varies. To opt out of receiving SMS notifications, reply with the word "STOP" to any message. For assistance, text HELP to the same number. Upon unsubscribing, your mobile number will be removed from our notification list, and you will no longer receive SMS alerts from us.

If you have questions or need assistance, our customer support team is here to help. Contact us at (704) 375-5591 for any inquiries or to update your preferences.

We respect your privacy and are committed to protecting it. For more information on how we manage your data, please visit our privacy policy page linked at the bottom of this page.

By subscribing, you acknowledge that message rates from your carrier may apply, and you consent to receiving automated marketing messages from us to the provided phone number. Carriers are not liable for delayed or undelivered messages.

For full SMS terms and conditions, including opt-in and opt-out information, message frequency expectation, and carrier disclaimers, visit: SMS Terms & Conditions.